Rent an office for proof of physical address

Setting up a virtual mailbox address only takes a few minutes. Once your subscription starts, you will be issued a welcome email with your account and mailbox address. At this time, you may begin giving out your new address. However, we cannot process your incoming mail until we have received your completed USPS Form 1583.

U.S. banks are required by federal law (like the USA PATRIOT Act) to verify a customer's physical address to prevent fraud. This is part of their 'Know Your Customer' (KYC) compliance. Most standard virtual mailboxes are registered as Commercial Mail Receiving Agencies (CMRAs). Banks' security systems can easily detect these addresses—which are seen as mail centers, not residences or offices—and will automatically reject your application. Our service gives you a unique address at a real office building, not a CMRA. This provides a legitimate physical location that is structured to meet the strict verification requirements of U.S. financial institutions.

To verify your business address for Know Your Customer (KYC) rules, banks typically require one of the following documents in your company's name:

• •A recent utility bill (e.g., electricity, water, or internet).
• •A signed lease agreement.

Major U.S. banks like Bank of America, Chase, and Wells Fargo list these as the most reliable proof of a physical business address.

Yes. Our service is specifically designed to meet bank address requirements. When you sign up for our plan, you'll receive:

• •A commercial sublease agreement in your company’s name.
• •A utility bill registered to your address.

These documents are essential for proving you have a physical business location, which is a feature most standard virtual mailbox services can't offer.

Yes, you can upgrade at any time. Contact our support team and we'll help you transition to a Physical Office Address plan. Your existing mail services will continue uninterrupted during the upgrade process.

Yes, our service is fully legal and compliant with all USPS regulations. We operate as a licensed Commercial Mail Receiving Agency (CMRA) for virtual mailbox services, and our physical office addresses are real commercial office spaces with proper lease agreements.

Yes, our Physical Office Address can be used for your Google Business Profile. Since it's a real commercial office with a proper lease agreement, it meets Google's requirements for business address verification.

We use SOC 2 compliant security protocols, encrypted document storage, and secure temperature-controlled mail facilities. All scanned documents are stored in our encrypted cloud system accessible only to authorized account holders.

You'll receive an automatic email notification the moment our mail scanning service uploads new mail to your virtual mailbox. From there, you can view, open and scan, forward, or securely shred your mail directly from the dashboard or our mobile app.

If your institution rejects the address, simply provide us with the denial letter and we'll issue a full refund — no questions asked.

We accept all major credit and debit cards, including:

• •Visa
• •MasterCard
• •American Express

We also offer express checkout with Apple Pay and Google Pay.

Please note that we do not currently accept payment by check, money order, or wire transfer.